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How we vet our trades and people?

Checked and Vetted pride ourselves on our vigorous Vetting procedures. We want to ensure that you only see genuine Tradesmen and women on our site and that you can rely on the information you see. 

Checked and Vetted currently arranges to meet all the tradespeople in person

Then we document the proof – for YOU the consumer:-
·                                 We verify their identity with a passport or driving licence.

Gather their permission to run them thorugh Trading Standards Screening (this screeening started in April 2017 and from that date no directories will be published unelss every member has been through the trading Standards Approval Process)

·                                 

Witness their accreditations and memberships

Two utility bills

We check they have current Public Liability Insurance

We verify they are eligible to work in the UK

We ask them to sign a code of conduct that declares them free of unspent criminal records

We check all limited companies and for histories of dissolved companies 

 

We endeavor to contact 100% of the members of the public who complete the Job Report cards and as of October 2014 had made over 47,000 calls to consumers.  The online reviews and postal feedback cards are followed up by phone or email and checked by us to ensure that the feedback you see is authentic.   We also monitor IP addresses and regularly inspect handwriting as all feedback cards are retained and archived by company.