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Walker IT Support

Checked and Vetted membership number: 156218 , member for over 4 year

Contact Details :
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Member's Statement

Walker IT Support is a 'Checked & Vetted' approved company based in Gateshead.

I have been building, maintaining, repairing and upgrading computers and server systems for over 13 years.

 

The types of services I provide include:

* PC/Laptop troubleshooting

* Virus removal or recovery

* Computer repairs and upgrades

* Hardware install and setup

* PC maintenance and servicing

* Software updates and problems

* Wired and wireless network setup

* Bespoke computer system builds

* Personal computer health-checks

* Data backup and recovery

As a self-employed/freelance IT engineer, I pride myself in providing a superior level of service than the bigger national operators and at a much more cost effective price.
 

Service Details

We will be able to help you through all your computer related issues.  We pride ourselves in same-day repair of home and small business computer servers and systems, engineer appointments can normally be arranged within two hours or anytime that suits you.

We come to you

The majority of our repairs are carried out at your home or business.  When a repair needs further investigation or specialist equipment to diagnose we will collect your equipment and take it to our workshop for diagnosis and if agreed repair.

Fast response times

If you contact us before 11am we are normally able to arrange a visit the same day.

Free estimates

We offer free estimates, but please bear in mind you can save yourself time by choosing us. As you’ll be hard pressed to find an offering for the same service.

No call out charges

We do not charge a call out fee if you are within 15 miles of Gateshead, just a flat rate per hour for labour.  Any replacement parts required for repairs will be agreed upon before any work begins and there are no hidden charges.

Cost price parts

If any parts are required to repair your equipment, we will source the best parts for you and only charge what it cost us to acquire them.

Evening & weekend visits

Appointments are available over weekends and in the evenings, this way we can visit at a time that is most convenient to you.

No fix – no fee

If we are unable to diagnose the fault with your computer, either at your home or business premises or ours, then there will be no charges.  If we are able to offer a repair option, but you refuse, then the charge of £30 will remain payable for the diagnosis.

Any fault on any brand

Being very knowledgeable about anything and everything technology related, we have a huge array of tools for diagnosis and have many years of experience.

We can repair any PC or laptop computer built by any of the major brands as well as custom built desktop and tower PCs.

Free independent advice

We’re very knowledgeable about all things technology related, ask us about a particular technology product or service and we’ll happy to impart advice related to the most important factors to you.

60 day guarantee

Any parts replaced will be covered by a manufacturers warranty of at least 60 days but up to 3 years in some cases, while any work carried out fitting and setting it up is covered by our 60 day guarantee.

So give me a call today to discuss your individual IT and computer support needs.