Trading Standards Approval Process Underway

26 Jun 2017

In a bid to provide a safer more informed way to choose a tradesman or tradeswoman we have introduced another two levels of checks.

Working in conjunction with Trading Standards Specialists Business Approval Ltd we are adding further checks.  

An overview:

Checked and Vetted

Tier 1

1. Interview.

2. Copies are taken of the owner's photo ID

3. Proof of trading address

4. Companies House check

5. VAT check

6. Three recent customer references (Being phased out)

7. Two Trade References (Being phased out)

8. Valid insurances produced

9. All accreditations checked

10. Signed Code of Conduct

11. Sign a declaration that they were free of any unspent convictions or to agree to disclose any unspent convictions so a DBS could be run and a panel formed as to whether that person was deemed a risk to consumers

Tier 2

12. As of,  MARCH 2017 we joined forces with Business Approval Ltd and raised the bar even higher. Business Approval Ltd introduced further checks including CCJ’s, criminal history, confirmed agreement to read and follow Consumer Contract law and to abide by e-commerce guidelines and regulations. Business Approval Ltd also checks the national database for complaints and nefarious connections.

Finally, the member’s details are checked by Trading Standards themselves against their national database (This is facilitated by our partners Business Approval Ltd).

Our Mandate

To Protect Consumers

To have a fair and unbiased complaints procedure

To support, educate and monitor tradespeople

Create jobs in the areas we operate

To support small businesses

Our Promise

To be honest and transparent

To be fully committed to consumer protection

To be neutral at all times

To follow all Trading Standard Guidelines

To encourage our trades to follow best practice and good customer service