Painting and decorating lounge, hall, stairs and landing.
An adequate job, probably the same standard as most other decorators would have produced but, for the most part, satisfactory.
The original estimate was for the job to last five days at a specific price. Actually it took three weeks and, at the end, I was asked for an additional £325.00.
RESPONSE FROM BRUSHSTROKES
The client seemed very understanding all the way through the job, one delay was caused when my vehicle broke down and was off the road, i looked at the possibility of hiring a vehicle but in the end replaced it (planned to replace next year but pulled that date forward)
The client was notified and kept informed of progress to get back to the job. The client emphasized that they were looking for quality and the timescale was of secondary importance. The additional cost covered additional work - we agreed to line the walls, so my labour, materials and mileage expenses covered the additional costs.
I worked long hours to produce the standard of work they were looking for and Mrs G***** was particularly pleased with the results.
Why after all this I received such a poor rating is beyond me
Many thanks
Jerry Ross
.
Customer in
cramlington, 01 June 2013
- Verified by phone call