North East Heating & Plumbing

A broken boiler in the coldest week of the year !. I was recommended this company by a friend, after waking up to no heating when it was o temperature outside , I called left a message outlining the problem. Within an hour of contact , Lee replied and arranged with me to call round as soon as he could. Lee arrived, introduced himself and following Covid guidelines proceeded to explore the boiler and heating system, at each step he gave full details of what he found explaining everything fully. I needed a new boiler , options were discussed , and we agreed on a boiler . A date was agreed and the work was carried out on time, with attention to detail and respecting others in the home ( working from home re Covid) and the cost was exactly what was stated . There were no extra costs , no hidden extras and the area the company worked in was left clean and tidy .

Customer in Rowlands Gill , 16 February 2021 - Verified electronically

Overall Rating this Job

10/10

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Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Broken boiler. Really helpful and quick service. .

Customer in Durham, 03 February 2021 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Remove shower, install bath. . Lee talked through the options and requirements for the job I wanted. There were complications evident when the shower was removed. These were overcome very well. .

Customer in Stanley, 02 October 2020 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Leak in bathroom. Leak in bathroom.

Customer in Hartlepool, 02 October 2020 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

New boiler fitted. . Very happy. .

Customer in Gateshead, 31 August 2020 - Verified electronically

Overall Rating this Job

10/10

Show Details

What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Shower replaced. Again, great job. Very tidy. I love my new shower. .

Customer in Newton Aycliffe, 07 August 2020 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Boiler exchange. . Very happy, fantastic job. .

Customer in Whitley Bay, 24 July 2020 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Boiler replacement. . Completed to a really high standard. Would really recommend. .

Customer in Newcastle Upon Tyne, 20 July 2020 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Pleased to say everything was gone through for our annual inspection. . Two guys came out and inspected our gas meter, hob and boiler and went through everything with me and my partner, everything was as expected. .

Customer in Wallsend, 20 July 2020 - Verified electronically

Overall Rating this Job

10/10

Show Details

What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Gas safety check and boiler repair. Excellent tradesmen. They fitted my boiler and do all the maintenance.

Customer in Tyne And Wear, 20 July 2020 - Verified electronically

Overall Rating this Job

10/10

Show Details

What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

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