Our downstairs toilet had become detached at the back so that water gushed out if it was flushed and then part of the flushing mechanism snapped. It was not an emergency as we have a second toilet. .
The job was assessed and quoted within 24 hours. It would have been fixed then and there however I hadn’t been payed. He was very understanding and polite and we arranged for him to come back. He checked that I would be home and that I would still like to go ahead with the job or if I needed more time. He arrived at the given time and had the job done in less than half an hour. Fast, efficient, polite, clean and on budget. Couldn’t be happier.
Customer in
Stockton On Tees, 30 July 2018
- Verified by phone call