2 storey extension and extensive internal works to 3 bed semi-detached property. .
Neil and his team have carried out extensive building works, which involved creating a second storey to our original extension, converting the garage and changing the internal layout to the original property. From the very start of the process we were impressed with the professionalism of Neil and 'Cousins Builders'. We used our own project manger and communication between him and Neil was great,even from the initial quote stages,right through to the finish.
Neil has always been a good communicator with ourselves and clients, aswell as our plumber and other trades who we appointed independently.
Neil and his team have been punctual, professional, polite, considerate and a pleasure to have in our home.
I never had concerns about what I would be returning to at the end of the working day and if I arrived back when the lads were packing up to leave, Neil would, without fail,always take time to give me a ‘tour’ of what had happened that day and explain what the next stages of the process were.
Any problems (there were few) were dealt with in a timely fashion with consideration and calmness. All of the lads were hardworking and tidy! Even my neighbours took time to come and tell us how helpful and considerate the builders had been.
The finished product is fabulous. Completed to a very high standard, within the timeframe and budget. We really couldn’t ask for more than that!
We plan to do further building works (phase 2) and wouldn’t hesitate to ask Neil and his lads to carry out the work for us.