Cousins Building & Roofing Services Limited

Overall Rating	6 Months	12 Months
Positive ( 8 + )	2	2
Neutral ( 5 - 8 )	0	0
Negative ( 0 - 5 )	0	0

I could not recommend this company enough! Our extention is wonderful and they also completed our raised platform in the back garden. All of the guys were lovely, really polite and respectful they became part of our extended family for a while and the fin. Over all i couldn't be happier with the work that was carried out, the attention to detail and how they went above and beyond. Highly Recomended!!!!.

Customer in Sunderland, 01 May 2026 - Verified by phone call

Overall Rating this Job

10/10

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Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Brilliant builders, highly recommended . We had our garage knocked through and an extension done in April and honestly couldn’t be happier with the work. From the start, the lads were great. They were friendly, reliable, on time every day and really easy to have around. Everything was done to a really high standard, they kept to the budget we agreed and finished when they said they would, which made the whole process so much easier. We’re absolutely delighted with the finished result and would definitely recommend them to anyone. We wouldn’t hesitate to use them again. Thanks so much Neil and team!.

Customer in Sunderland, 01 May 2026 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Neil and the team converted our bungalow to a spacious family home. Absolutely amazing job highly recommended .

Customer in Sunderland , 09 December 2021 - Verified electronically

Overall Rating this Job

10/10

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Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

House extension to the rear, single storey. Great builders would highly recommend. Budget went up, but only because I changed the specs and I was advised at the time. All the tradespeople were professional and clearly excellent at their jobs. Really friendly and accommodating.

Customer in Sunderland, 14 September 2021 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

House extension . Absolutely brilliant from start to finish. Constant communication and lovely people working for them. Ian and Neil who own the company were great. Full company go above and beyond.

Customer in Sunderland, 04 June 2021 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Removal of supporting walls, steels fitted, garage conversion, new roof, plumbing, Plastering, joinery. . We couldn't recommend Cousins enough. Punctual, respectful, highly skilled and hard working tradesmen. Left the job clean and tidy every night. Ian and the team accommodated all our ideas and gave valuable advice along the way. No nasty surprises or hidden costs. We have been delighted with every aspect of the job and feel very fortunate to have found such a brilliant team of builders. .

Customer in Sunderland, 25 March 2021 - Verified by phone call

Overall Rating this Job

10/10

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Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Loft conversion to provide a bedroom and en suite in the loft. Also extras such as the new rooms were laid with laminate flooring and a smaller part of the loft was boarded for storage.Original features of the downstairs room,which would house the stairs. The majority of the work was carried out as the UK was moving out of "Lockdown". The builders had to work in exceptional circumstances. They could not have been more considerate and caring and hard working during what was a very difficult time. The work was very well planned and completed to a very high standard. We could not be more delighted with all of our new rooms. The end product exceeded our expectations. We could not fail to recommend them. Thank you.

Customer in Sunderland, 01 July 2020 - Verified electronically

Overall Rating this Job

10/10

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What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Installation of a new fitted kitchen including electrics, plumbing and plastering. Also removal of an internal wall to form an open plan lounge/dining room. . The entire job from start to finish was project managed by Neil.
All tradesmen were punctual and skilled in their own profession. We are extremely pleased with the finish of the kitchen and the attention to detail.
The plumbing and gas fitting was all perfectly coordinated during the installation.The plasterers and joiners all worked to a high standard and finished on the time given.

I would recommend 'Cousins Builders' and would have no hesitation in using them again in the future. 10/10.

Customer in Sunderland, 18 July 2019 - Verified by phone call

Overall Rating this Job

10/10

Show Details

What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

2 storey extension. I can honestly say what a fantastic result.'Cousins Builders' were very professional.
The end product was an excellent job with both Neil and Ian and the whole crew giving 100% to get the job done!
The timescale and build went exactly to plan and I would highly recommend 'Cousins Builders'.

The tradesmen were very skilled and very professional and overall, the completed job was excellent.

Customer in Washington , 01 March 2019 - Verified by phone call

Overall Rating this Job

10/10

Show Details

What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

Garden room extension, creation of dining room, internal changes to create space in garage area. Outside work creating patio and seating area in garden. Another great job undertaken by Ian and Neil from 'Cousins Builders'. We have been adding to and adapting our home, using this firm, since 2014.
Have been very satisfied with the standard of workmanship and tradesmen used on every job undertaken to date. They are good communicators and updated me on price and progress on a weekly basis.
All work was clearly explained and completed to schedule without fuss. The site was kept clean and safe and the tradesmen were pleasant and professional.

I would not hesitate to use 'Cousins' again and have recommended them to friends and relatives.Great lads.Great family firm.

Customer in Sunderland, 25 February 2019 - Verified by phone call

Overall Rating this Job

10/10

Show Details

What was your initial impression?

Initial Impression:

10/10

Did the tradesman arrive and leave as arranged?

Timekeeping:

10/10

What was the quality of the workmanship like?

Workmanship:

10/10

Was the site left in a clean and tidy state?

Cleanliness:

10/10

Do you feel that you got good value for money?

Value:

10/10

What was you overall impression of the tradesman?

Overall impression:

10/10

Overall Rating (this job) 10 out of 10

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Cousins Building & Roofing Services Limited

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