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How We Vet our Trades and Professionals

We’re on a mission!
We are doing everything we can to protect YOU and to make it harder for rogue traders to operate. We only work with trades and professionals willing to go through our vigorous checking and vetting procedures.

Once all their documents are verified and we undertake appropriate background checks, they are monitored on an ongoing basis. Our strict criteria ensures you can make a more informed choice, reducing your risk of using a rogue trader.

Our Code of Conduct
Our Checked and Vetted philosophy is: We believe any business should be prepared to stake their reputation on being held accountable for their work.

Our code of conduct includes several key qualities that must be achieved. Reputation is continuously proven through adherence to our code and ongoing publication of actual and verified customer reviews.

As part of the Terms & Conditions of becoming a Checked and Vetted tradesperson, all members agree to the our code of conduct, where they:-

• Are willing to allow us to do a detailed verification – verifying both their identity and trading address
• Are willing to have their complaints history and background examined by Trading Standards Professionals during the Trading Standards Approval Process
• Read and acknowledge that they understand consumer law and how it applies to contracts made in your home or on your doorstep
• Be properly insured, to industrial and legal standards – verified by the relevant documents.
• Have up to date professional qualifications and accreditations – verified by relevant documents
• Agree to distribute Checked and Vetted Job Report Cards to customers and for all reviews to be published
• To treat their customers and suppliers in a polite and non aggressive manner at all times
• If new to the UK, to have all relevant working permits and trading requirements - verified by our Vetting officer

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